Join the Team at Tribute Eatery & Bar – Server

Location: Ankeny, IA

Tribute Eatery & Bar is a vibrant full service restaurant in Ankeny, IA known for crave worthy comfort food, craft cocktails, and a welcoming, high energy atmosphere. As a growing local favorite, we take pride in creating an experience that both our guests and our team enjoy every day.

At Tribute, you are more than just an employee. You are part of a supportive team where you can build your skills, form lasting connections, and grow in a fun and fast paced environment!

As a Server, you will be the face of the guest experience, providing attentive and friendly service while ensuring every visit is memorable.

Starting Pay for fully trained Servers: $4.35 per hour + tips, tipped out nightly.

Schedule: Part time weekday evenings and weekends, with Sunday availability preferred

Full-time Benefits: Available for all full-time employees who work on average 30 hours per week or more.

• Paid Time Off- 2 weeks (10 days) of PTO and up based on tenure
• Medical Coverage Options- 30hop Group pays 50% of the medical premium
• Dental & Vision Coverage options
• 401(k) plan with discretionary employer match for eligible employees

Part-time & Full-time Benefits:

• Guest Discounts- 25% off for you and up to 7 guests!
• Employee Assistance Program- 6 free counseling sessions per issue, per year!
• Craft Concepts Restaurant discounts to over 25 locations in Iowa, Omaha, Kansas City and Missouri areas!- 25% off for you and up to 1 guest, Sunday-Thursday.
• Employee appreciation party. We throw a party for our staff!

Responsibilities:

• Greet and seat guests promptly, providing menus and offering a warm welcome.
• Present menu items and daily specials, providing recommendations as needed.
• Take accurate food and drink orders and enter them into the point-of-sale system.
• Serve food and beverages to guests in a timely and courteous manner.
• Anticipate guest needs and ensure a high level of service throughout their dining experience.
• Handle guest inquiries and complaints with professionalism and ensure issues are resolved promptly.
• Ensuring that tables, chairs, and dining areas are clean and well-organized. Assisting with resetting tables for the next guests.
• Process payments, provide accurate bills, and manage the checkout process efficiently.
• Complete assigned opening and closing duties, including sidework, cleaning, and stocking.
• Complying with health and safety regulations, including proper food handling, hygiene, and sanitation procedures.
• Juggling the responsibilities of serving multiple tables at once, ensuring all guests are attended to without long waits.
• Assisting other servers, host, bar, or kitchen staff during busy shifts to ensure smooth operations.

Qualifications:

• Must be 18 years of age or older.
• Prior experience as a server or in a customer service role preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, high-pressure environment.
• Attention to detail and commitment to providing excellent customer service.
• Ability to stand for extended periods and lift trays of food or drinks.
• Flexibility to work evenings, weekends, and holidays.
• Knowledge of food and beverage safety practices is a plus.
• IPACT certification required, or the ability to obtain certification within 30 days of employment.

Skills:

• Excellent time management and organizational skills.
• Ability to multitask and prioritize tasks efficiently.
• Friendly and professional demeanor with a team-oriented attitude.
• Strong problem-solving skills and ability to handle stressful situations.

*Tribute is an Equal Opportunity Employer